Employee Schedule Optimization
Building employee schedules is one of the most difficult tasks that employers face in service-based industries.
Building employee schedules is one of the most difficult tasks that employers face in service-based industries. Overstaffing creates a huge wasted cost. Understaffing leads to missed revenue opportunities and customer dissatisfaction.
Tetriq’s Employee Schedule Optimization algorithm gives you the opportunity to work with experts with decades of service industry experience to design a solution that works for your business and builds optimized schedules every time. Tetriq’s advanced technology can consider:
- Employee availability
- Employee requests off
- Supervision requirements
- Customer demand (foot or inbound call traffic)
- Employee performance metrics
- Companies in many different types of service industries should use route optimization to boost their bottom line, including:
- Inbound call centers
- Customer service centers
- Auto repair
- And more!