Solutions

Employee Schedule Optimization

Building employee schedules is one of the most difficult tasks that employers face in service-based industries.

  • Building employee schedules is one of the most difficult tasks that employers face in service-based industries. Overstaffing creates a huge wasted cost. Understaffing leads to missed revenue opportunities and customer dissatisfaction.

  • Tetriq’s Employee Schedule Optimization algorithm gives you the opportunity to work with experts with decades of service industry experience to design a solution that works for your business and builds optimized schedules every time. Tetriq’s advanced technology can consider:

    • Employee availability
    • Employee requests off
    • Supervision requirements
    • Customer demand (foot or inbound call traffic)
    • Employee performance metrics
  • Companies in many different types of service industries should use route optimization to boost their bottom line, including:
    • Retail
    • Inbound call centers
    • Restaurants
    • Customer service centers
    • Auto repair
    • And more!